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The company continued to expand during the rest of the 1950’s. His 5 man executive team decided to take Lowe’s public in 1961.The company is still publicly traded on the NYSE under the ticker symbol: LOW By 1962, there were 21 locations. In 2017, the company had annual revenue of billion. Answer 3: Lowe's was founded by Lucius Smith Lowe in 1921.I called this store and spoke with the Manager and was told I would have to call back on Monday and speak with Jach; he is the only person with the contract record. I can understand one mistake, maybe two…but there are now 10 mistakes and counting just to get a washer and dryer delivered to my home after 6 days, 2 orders, three charges and 3K in charges sitting “pending” on my card that I have no access to in order to buy a washer/dryer elsewhere.No one in your organization; the store manager; customer service line; the text line was able to help me only Jach can I am told no record; well I have an invoice number 71037 and a bill on my credit card for 79.80 I have never experienced this kind of situation before with lowes. Your Austell, Georgia store is a nightmare and that goes from management on down.I advised them there are TWO charges on my card, to remove one and get on with the delivery.Nothing like being charged twice for something that has not delivered.
The customer service manager apologizes and says she can place the order and get it right. It takes her an ENTIRE HOUR to place the order over the phone.
I politely explained that I would do it myself but I have a broken arm. ” If there had been even the slightest hint of amusement in his voice, I may have let it slide. As I stood in a long line she was pleasant,helpful,and calm with each and every person in that line. on 06/26/2015 the model number is 13ACXN03623017 Serial number 1515B27041. Reply The sad story of trying to order and get delivered a washer and dry from Lowes.
Instead being on my last nerve I said “No he is dying” I was horrified at his approach to customer service Of course he left me to drag the load of 12 bags to the counter! the unit is not working I have been unable to get someone to service this unit. I just saw a lady chasing her dog in your parking lot too. It involves seven days and counting, 7 hours on the phone with the Austell, Georgia Lowes and corporate Lowes office, 4 charges on my credit card over 3K (product was 1K), two missed delivery dates, not canceling the order when I had enough and told them to cancel the order and sending me an electronic “proof of delivery” signed by the delivery driver (said I was not at home when I was) when nothing had been delivered.
Went to the local lowes store near me I am in virginia the store manager hear said all the manager in store 1078 needs to do is go on the computer to project tools put in my number and name and create a work order to repair the unit she would not do that told me I had been over a year; the unit is warrantied for 5 years. The attitude of Keith Johnson and “Mr Ed” reflect poorly on Lowes. Here is a summary of the 11 things and counting that went wrong on a VERY SIMPLE washer/dryer internet order: 1) 22 April 2018: I order a washer dryer on line.
I need to speak with Jach thank you Reply Last night we shopped at your Woodbridge NJ store. When they scanned the card to see how much is on it someone should have said not valid with actual issued drivers license. Reply Just went to Lowe’s 975 beachway drive 46214. It says both items are in stock in Austell, Georgia.