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OSLA has a customer service satisfaction survey on its site, although it doesn’t provide the number of people surveyed or how the results were received.
For the most part, borrowers surveyed said the customer service they received was either good or excellent. There aren’t many out there compared to the other student loan servicers.
There are two Better Business Bureau profiles, one for OSLA Student Loan Servicing and one for Oklahoma Student Loan Authority.
The first has 13 complaints closed with the BBB in the last 3 years, 2 of which were closed in the last 12 months.
But Hankerson says the photos are not what they seem.“Me and my mom believe in balling on a budget.
Anything I received I have not paid full price for.
The users were quick to call the Range Rover into question — but Hankerson Jr. My roommate at the time was a photographer so we would go out and take pictures,” he says.“There was a Range Rover that did not belong to me — I don’t know whose car that is! But that Range Rover does not belong to me.”In a statement to PEOPLE, a Howard spokesperson expressed concern about the apparent disclosure of information from Hankerson Jr.’s personal student account, and said any employee responsible for such a privacy violation would be “severely disciplined, and very possibly terminated.”According to the university’s website, tuition and fees for undergraduate students living on the school’s campus for the 2018-2019 calendar year is about ,500 per semester.
This includes forms to request a certain repayment plan, to apply to an Income-Driven Repayment Plan, to request forbearance or deferment (there are different forms for each reason), and to request forgiveness or discharge.
says he was not fired from his position, but left the job after completing his undergraduate degree in 2015.
He tells PEOPLE he has “never been contacted by the university about any investigation” or his student account.“He’s clearly innocent.
There are also two separate forms specifically for FFELP loans as well.
It’s nice to have the forms located on one page so you don’t have to search around on the U. Department of Education website for them.[How to Set Up an Income-Driven Repayment Plan]OSLA has some information on Public Service and Teacher Loan Forgiveness here, so you can see which requirements you need to meet before applying.