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"Once I got in there, I was quick to learn that 70 percent of the members are inactive," said Musack, a claims manager with Regis Corp. This is information that is not specifically disclosed to people like me, at least not by this particular member rep." When Musack tried to cancel her membership and get a full or partial refund, she was repeatedly refused. We're going above and beyond what the contract states our responsibilities are." Musack's gripes about Great Expectations echo complaints from state officials in Wisconsin and Washington, which sued the company in 20 over deceptive marketing practices.
Wendy Christine, director of the national dating service's franchise in Edina, said Musack is "being dishonest." Christine said no more than 50 percent of the firm's 1,800-plus members are inactive at any time, and she said a salesperson made that clear to Musack before she signed up for the service. In Washington, the state attorney general took action after reviewing nearly 60 complaints about the service.
The Wisconsin case is on hold pending the resolution of a dispute between Great Expectations and its insurer.
Plentyoffish is 100% Free, unlike paid dating sites.Start meeting singles in Minneapolis today with our free online personals and free Minneapolis chat!Minneapolis is full of single men and women like you looking for dates, lovers, friendship, and fun.Seven customers remained unsatisfied despite the company's attempts to resolve their complaints, according to the BBB."Eleven complaints out of 1,800 members - you think that's bad? Musack said she had high expectations when she joined Great Expectations.